Buying used just got a whole lot better!
Many of our grade 5 products now come with a warranty of up to five years. This is a real world warranty designed by riders, for riders. Should your frame have a manufacturing defect for example a crack we will happily inspect the product and in most cases it is replaced, if there is only minor damage such as paint defect its repaired.
If you damage your bike or frame from a fall or by accident we will try our best to resolve the problem for you whether that be a new part under the crash replacement scheme or help you in getting the part repaired from some of the specialist companies who work with us.
Your new bike or frame will come with a warranty certificate, this warranty is not transferrable and only covers the original owner shown on the certificate.